FAQs

All your Questions answered in one place

Q. Where are you located?

1225 Burton St, Fullerton, CA

We welcome you to come to the showroom and take one of our chairs for a test drive!

Q.What is the warranty?

We warrant our products to be free of defects in materials and workmanship when used under expected operating conditions for 3 years. Our loyalty-warranty program is designed to demonstrate our confidence in our products, and our appreciation for your patronage. AJX.LLC warrants all products for one full year with parts and labor and 2 years with parts. During the warranty period, you will have defective products repaired or replaced at free of charge. We offer up to 2 year additional parts warranties on purchase.

Q. How can I troubleshoot my issues?

Our customer service department is conveniently located in the United States, to deliver the highest level of service to your direct needs. Please speak to our dedicated Customer service representative(s) for any issues you may have with your products. Please call us at 1-855-646-9500.